The following is a brief look into Microsoft Dynamics CRM 4.0 with Office 2010 beta from accounts online; firstly users require Microsoft Dynamics 4.0 Rollup 8 or above to utilise the Outlook 2010 beta version.
• Microsoft CRM in Outlook 2010 utilises ‘ribbons’ as opposed to tool bars, the ribbons allow users to progress through menus and to their desired location in far fewer clicks than previously.
- Furthermore, these ribbons are fully customisable with the option to build your own quick access tool bar and alter the colour schemes.
• Overall Microsoft Dynamics CRM 4.0 with Outlook 2010 beta offers more concise menus, smooth screen transactions and a clearer and cleaner look. (see screen shot below)
Users experiencing or looking to experience the 2010 beta version of Outlook with Microsoft CRM will notice the option to send a ‘smile’ or a frown’ to Microsoft which allows users to notify aspects they like or aspects they feel improvements could be made; the system sends a snapshot of your screen along with your comments.
Listed below are 3 key features which will be found in Microsoft Outlook 2010;
• The introduction of mail ‘tips’ which alerts the user of any issues with their recipients(s) prior to delivery such as staff currently on annual leave or warning if you are sending to a large mail list.
• The ability to group and collapse email conversations together by subject line
• Linked to the group conversations is the ability to ignore particular conversations.
• Smart art and picture editing from within Outlook to allow conversations to become more attractive and less text based.
Pythagoras Communications has been a successful Microsoft Gold Partner offering leading industry specific solutions since 1997; with offices in Maidenhead (UK) and London (UK) Pythagoras is developing an enviable combination of multi sector industry experience and customisable software innovation since being established.
For more information on Microsoft Dynamics 4.0 or to book a meeting or demonstration speak to one of our experts on 01628 519 000 or email info@pythagoras.co.uk
