Wednesday, 13 January 2010

Roll up 8 for Microsoft Dynamics CRM

Microsoft Dynamics roll up 8 was released on December 17th 2009, Pythagoras, a Microsoft Gold partner and one of the UK’s leading Microsoft CRM specialists looks at the update, what Microsoft Dynamics CRM aspects this affects and some of the hotfixes and updates it covers.

Note: You must have Microsoft Dynamics CRM 4.0 to apply roll up 8 for Microsoft Dynamics CRM for Microsoft Office Outlook and Microsoft Dynamics CRM Data Migration Manager. There is also a separate Microsoft update aside from the roll up for Microsoft Dynamics CRM 4.0 available in all supported languages which Microsoft recommends downloading.

Update Rollup 8 supports importing / exporting customizations to / from CRM deployments with the following rollups installed: Update Rollup 2, 3, 4, 5, 6 and 7.

If a CRM deployment does not have a rollup installed, or has Update Rollup 1 installed, you should not export / import customization from / to a system that has Update Rollup 8 installed.

Microsoft Dynamics CRM Rollup 8 affects the following CRM components:
• Data migration
• Outlook Client
• Email Router
• SRS Connector
• CRM Server

Although tested with Microsoft Office 2010 Microsoft CRM 4.0 does not support 64 bit versions of Office 2010. However, With Update Rollup 8 installed, Microsoft CRM E-mail Router Service will support Microsoft Exchange 2010.

Rollup 8 hotfixes and updates for Microsoft Dynamics CRM must be configured manually; below we outline a selection of the issues that have been fixed:

• When you click the Refresh button to update the grid, items are unexpectedly added on the top of the list.
• A blue page is displayed instead of the Report Filtering Page when Internet Facing Deployment (IFD) is enabled.
• The Data Migration Wizard fails when it tries to validate files if the User entity contains a Money type attribute.
• After you install Update Rollup 3 or Update Rollup 4, you cannot add a user to more than one organization in the same deployment of Microsoft Dynamics CRM if the user exists in a child domain.
• When you create a report in Microsoft Visual Studio that has a hidden parameter, and then you try to run the report while the client is offline, the hidden parameters are displayed. When you go online again, the parameters are no longer displayed.
• After you install Update Rollup 3 or Update Rollup 4, you cannot add a user to more than one organization in the same deployment of Microsoft Dynamics CRM if the user exists in a child domain.
• You can change sent and received e-mail messages by using the Microsoft Dynamics CRM Software Development Kit (SDK).
• Users cannot assign activities after the activities are deleted from a queue.

Roll up 8 for Microsoft Dynamics CRM 4.0 is available from http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=c53b2916-6b93-4092-bdd3-a394c96ca000

For further information on Pythagoras Microsoft CRM solutions or and to speak to one of our experts call 01628 519 000, email info@pythagoras.co.uk or visit www.pythagoras.co.uk.

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