Showing posts with label mobile crm. Show all posts
Showing posts with label mobile crm. Show all posts

Thursday, 5 August 2010

Sage CRM and Sage 200 CRM iPhone application (beta) released

There is an ever increasing need for mobile access, especially for those sales teams who frequently spend time away from the office, on the road or at customer sites. Equipping teams with the necessary tools to effectively do their jobs.

Sage CRM for iPhone (beta) provides a new theme for Sage CRM users being designed specifically for the iPhone. Delivering a rich user experience and providing real time live data Sage CRM for iPhone make full usage of Apple functionality such as the accelerometer which senses any tilting in the screen of the phone and adjusts the layout to landscape when appropriate and the date spinner.

Does Sage CRM for i phone work for Sage 200 CRM?

Yes this works for Sage 200 CRM as well but with the product being in beta mode at present this is subject to potential change.

What do I need to use this functionality?

Your CRM or Sage licence must include the mobile option and your administrator must have installed the “Sage CRM for I phone beta” component and your CRM installation must be accessible over the internet or through a VPN which I phones can connect to.

Once your login screen is displayed within Safari, use the plus symbol and select ‘Add to home screen’ to place a direct button link to Sage CRM.

Can I view reports on my iPhone?

Providing the user has the relevant rights reports can be viewed on the iPhone

How can i download Sage CRM Mobile?

Sage CRM for iPhone (beta) can be downloaded free of charge from the Apps and Extras section for existing Sage CRM v6.2 and v7 users with a mobile licence.

For more information on Sage CRM, Sage 200 CRM or about upgrading your Sage software to include mobile licences contact one of our Sage experts today on 01628 519 000.

Our Sage software and consultancy experts have enviable experience in deploying, creating and understanding your individual Sage 200 needs. More than 300 Sage customers nationwide have discovered how the Pythagoras approach adds value to their business.

Friday, 2 October 2009

Microsoft Dynamics CRM and Mobility

Mobile Express for Microsoft Dynamics CRM delivers the power of Microsoft CRM to your mobile workforce with ease.

Microsoft has released a new version of Mobile Express for Microsoft Dynamics CRM which runs on any mobile device that supports HTML 4.0 browsing and is available now. In addition, Microsoft has formed an alliance with Ten Digits to provide their mobile solution (Mobile Access 4.0) for both Microsoft Windows Mobile and Research-In-Motion (RIM) Blackberry® customers; these solutions are available at a range of prices from Pythagoras a leading Microsoft Partner in the UK.

Mobile Express for Microsoft Dynamics CRM

Mobile Express for Microsoft Dynamics CRM delivers the power of Microsoft Dynamics CRM to your mobile workforce with ease. The Mobile Express client provides users with the ability to view, create, and modify their CRM data on just about any internet capable device.

The new release of Mobile Express for Microsoft Dynamics CRM is fully supported by Microsoft. Users can access all built-in and custom entities within CRM and system administrators can configure Mobile Express using the same tools they use to control what and how users view their CRM data on the mobile device. The latest release has been optimised for limited bandwidth environments and works on any HTML 4.0 Web browser and requires no client-side script or installation on the mobile device.

Additionally, Mobile Express for Microsoft Dynamics CRM works with the multi-tenanted architecture of Microsoft Dynamics CRM allowing users to point at different organisations from the same device. Initially, Mobile Express will only be available in English, however support for all standard Microsoft Dynamics CRM languages will be available in Q4 2009. Microsoft Dynamics CRM Online customers will have access to Mobile Express in the next service update which is due in November 2009.

The Microsoft and Ten Digits Software Inc. alliance delivers full-featured MobileAccess® to both Microsoft Windows Mobile phones and BlackBerry® mobile phones for Microsoft Dynamics CRM 3.0 or 4.0.

MobileAccess® provides access to Microsoft Dynamics CRM functionality while offline to help fuel the productivity and responsiveness of remote employees and partners. MobileAccess® is administered within Microsoft Dynamics CRM 4.0 helping to minimise IT management overhead and setup.

Pythagoras is experienced at deploying Microsoft Dynamics CRM on Windows Mobile phones and Research in Motion (RIM)-based BlackBerry® mobile phones. Further to that, Pythagoras is a company experienced in providing Customer Relationship Management (CRM), Accounting and integrated business solutions across a broad range of industries and products including Microsoft Dynamics CRM, Sage 200 and Sage CRM. www.pythagoras.co.uk/microsoft_crm.aspx