Tuesday, 11 May 2010

Microsoft Dynamics CRM Online May 2010 Service Update

Pythagoras discusses the May 2010 service update; announced at Convergence 2010.

New Microsoft Dynamics CRM Online Portal Accelerators extending the outreach and power of Microsoft CRM while also aiding the customisation for the unique needs of
customers:

• eService
• Event Management
Partner Relationship Management

Expanded language support (for North America only currently):

• Spanish
• French
• Brazilian Portuguese

Developer tools and resources

The new developer tools in the updated software development kit have enabled the connection of Microsoft Dynamics CRM online with various on demand and premise services; Windows Azure being one example.

Integration of Microsoft Dynamics GP and Microsoft Dynamics CRM

The new framework available in the service update allows Dynamics GP and CRM to be integrated and used to enhance productivity across financials, supply chain and sales. Integration of GP and CRM is supported with both on premise and cloud versions of Microsoft Dynamics CRM for Microsoft Dynamics GP and Microsoft Dynamics GP 10.0

Founded in 1999 Pythagoras is a company that is experienced in providing Microsoft xRM (Anything Relationship Management) and Microsoft CRM (Customer Relationship Management), Accounts and integrated business solutions for businesses across a broad range of industries and products. Pythagoras is a Microsoft Dynamics CRM Gold Partner with offices in London, Maidenhead and Manchester.