Friday, 26 March 2010

Microsoft Dynamics CRM for Manufacturing

Manufacturing organisations globally are now looking more than ever before at effective processes to retain customers, increase outreach to new customers while driving down costs from all stages of the process from suppliers to manufacturing and distribution. A Microsoft Dynamics CRM solution from Pythagoras provides a long term cost effective way to meet these challenges.

A Microsoft Dynamics CRM solution from Pythagoras can improve key areas of your manufacturing organisation, from channel management and business intelligence to service and campaign management.

Outlined below are a selection of the key benefits Microsoft Dynamics CRM brings to the Manufacturing Industry;

Effective channel management

Connect your processes across sales, marketing and services to increase efficiency

Create and monitor customised offers and pricing for each customer service enquiry

Automate the assignment of tasks and leads to individual groups

Improved business intelligence

Ability to view key performance indicators in real time with dashboards

Gather information from across the business and supply chain, compiling it in one central location

The ability to Map Microsoft CRM functionality to specific industry models

Effective Service Management

Easy to use and implement tools to manage schedule maintenance and support

The ability to track current scheduling against service goals and adjust as necessary to save time and importantly, costs

Increase staff efficiency with real time access to customer data through any web based devices.

Improved Campaign Management

Use real time data to address changes in the market to make informed marketing decisions

Develop and execute collaborative marketing campaigns with key business partners

Provide your sales channels with instant access to current and accurate customer data.

Pythagoras Communications is a leading UK CRM solutions provider with over 350 deployments. Our deployments give our customers a competitive edge along with improved user adoption, reduced risk and lower total cost of ownership. A Microsoft Gold Partner since 2008, Pythagoras is leading the way with customised Microsoft CRM solutions. Based in Maidenhead, Berkshire and at Centre Point in London Pythagoras has the success and experience required to deliver a solution guaranteed to suit your organisation.