The Partner Relationship Management (PRM) Accelerator allows businesses to use Microsoft Dynamics CRM to distribute sales leads and centrally manage sales opportunities across channel partners. Using the PRM Accelerator, companies can jointly manage sales processes with key businesses partners using a centralised web portal as well as extend this integration to automate additional business processes using custom CRM entities and workflows.
The PRM accelerator requires the web interaction management accelerator to be installed before you commence deployment of PRM. In addition to the standard capabilities provided by the web interaction management accelerator, the PRM accelerator provides the following capabilities:
– Partner profiling and segmentation
– Partner skillset management
– Partner training and accreditation management
– Partner performance reporting
– Lead allocation
– Opportunity pool and bid management
– Joint opportunity management
– Sales literature downloads
– Knowledge base searches
– Online service scheduling
– Typical PRM process management workflows
Initially this accelerator will be provided for on-premise customers. However, source code is provided for customers who wish to utilise it with Microsoft Dynamics CRM Online. Future releases will provide information on how to deliver this accelerator via the Windows Azure™ Platform.
As with all CRM Accelerators, they are available at no additional cost to current Microsoft Dynamics CRM customers. These solutions can be deployed as packaged extensions to Microsoft Dynamics CRM or used to help develop new solutions allowing organisations to help improve the time-to-value in tailoring Microsoft Dynamics CRM to their business needs.
About Pythagoras
Pythagoras is a company that is confidently experienced in providing Customer Relationship Management (CRM), Accounts and integrated business solutions for businesses across a broad range of industries including Microsoft Dynamics CRM, Sage 200 and Sage CRM.
