Sage 200 has enabled us to work more efficiently and accurately and it is a big improvement over Sage 50.
Sage 200 has been chosen by Serenity Holidays to help run their accounting department. For more than 20 Years Serenity Holidays has been providing specialist holidays and pride themselves on quality of service, expert knowledge and value for money to all their clients, striving for the highest standard in everything they do. In 2007, Serenity Holidays won the Travel Company of the Year Award from the Travel Trade Gazette, an industry magazine.
Prior to upgrading to Sage 200, Serenity holidays were using Sage 50. Sage Line 50 was getting increasingly slow as Serenity topped 110,000 transactions. The bank reconciliations took half an hour to load, and they experienced more and more software crashes.
Having used Sage 50 for more than 10 years, they had reached the limits of its capabilities and were beginning to experience an increasing number of problems with the time it took to do anything within the software. What they required was a solution with the capacity to integrate with their other systems. As a tour operator, their customers are individuals, so it was not feasible for them to keep a separate account for each one. They keep all sales information in their reservations system and only input the value of sales received into the bank account within Sage Line 50. This meant manually inputting 50 or so transactions daily, which was not only a duplication of work but also led to inaccuracies and errors. They had upgraded Sage Line 50 three times, and determined it was time to upgrade but were limited in thoughts about what they needed or wanted from the new system.
The Solution and the Partner
Serenity wanted a new system that would grow with their business. They also wanted something that they could link in with their in-house reservations system that has all the sales information on it, and therefore, required a vendor who could design and build this for them. Sage 200 was the natural progression for Serenity, but they did look at a number of other systems to ensure they got the best product for their needs. As it turned out, Sage 200 was better suited to them in terms of both price and usability. Having grown from being a Tour Operator to only one destination and using a single currency, to now covering seven countries and four currencies, they needed a system that would match all of their current requirements and had the capacity to grow with them in the future. At the time of their search, they received an invitation from Pythagoras to attend a Sage 200 Taster Day event. The invite came at the ideal time as they were looking to invest in a new product. Serenity was so impressed by the demonstration and what Sage 200 offered, that they booked a requirements meeting immediately. Pythagoras helped them define their requirements and designed an interface with a tool system they didn’t know they needed.
A comparison between Sage 50 and Sage 200 can be found at
http://www.pythagoras.co.uk/compare_sage50_sage200.aspx
About Pythagoras
Pythagoras is an experienced business solutions provider for Sage 200 and Microsoft CRM with offices in Maidenhead, London and Manchester. More than 300 Sage customers nationwide have discovered how Pythagoras’s approach adds value to their business. These are drawn from a diverse range of sectors and markets and we have specialist teams with specific expertise in each. Pythagoras has an enviable combination of extensive, multi-sector experience and a reputation for cutting edge technical development and innovation.
http://www.pythagoras.co.uk/sage200_overview.aspx
Thursday, 22 October 2009
Monday, 19 October 2009
Pythagoras attends Technology for Marketing & Advertising Show 2010 on 23 and 24 February 2010
Meet Pythagoras at the TFM show to see the very latest developments for Microsoft CRM.
Pythagoras will be exhibiting at the Technology for Marketing and Advertising show 2010 at Earls Court 2 on the 23 and 24 February 2010.
Our CRM business software specialists will be on hand to demonstrate Microsoft CRM. Key to the success of Microsoft CRM is its ability to be customised for different industries using “xRM”. xRM is the underlying platform that allows Microsoft CRM to be applied to any type of organisation and any type of relationship use. Pythagoras will be demonstrating a wide range of solutions it has created from Microsoft CRM for different verticals. Key vertical templates have been created for Insurance, Education, Not for Profit, Charities and general business services.
xRM (Anything Relationship Management) is the natural evolution of CRM (Customer Relationship Management). In today’s dynamic business environment companies demand the ability to manage anything (X=anything), not simply relationships with customers. Microsoft CRM sits on the .NET platform and because of that, it is much more than a traditional CRM product. Instead, a better way to think of Microsoft CRM is as a rapid development application with out-of-the box CRM functionality, capable of instantly leveraging the .NET platform and a vast array of Microsoft applications.
TFM&A is unique in that it caters for all the marketing technology needs of marketers, advertising professionals, publishers, customer service and sales professionals, from back-office CRM and data systems to front-facing creative digital campaigns.
Technology For Marketing and Advertising is the UK's premier event for marketing-related and CRM technology solutions incorporating Customer Relationship Management, Database Marketing and Marketing Analytics, Customer Contact Solutions, Email, Mobile and Web Marketing. Further information about the TFM show can be found at: http://www.t-f-m.co.uk.
Pythagoras offers a wide range of services and consultancy for Microsoft CRM in the following areas:
Pythagoras will be exhibiting at the Technology for Marketing and Advertising show 2010 at Earls Court 2 on the 23 and 24 February 2010.
Our CRM business software specialists will be on hand to demonstrate Microsoft CRM. Key to the success of Microsoft CRM is its ability to be customised for different industries using “xRM”. xRM is the underlying platform that allows Microsoft CRM to be applied to any type of organisation and any type of relationship use. Pythagoras will be demonstrating a wide range of solutions it has created from Microsoft CRM for different verticals. Key vertical templates have been created for Insurance, Education, Not for Profit, Charities and general business services.
xRM (Anything Relationship Management) is the natural evolution of CRM (Customer Relationship Management). In today’s dynamic business environment companies demand the ability to manage anything (X=anything), not simply relationships with customers. Microsoft CRM sits on the .NET platform and because of that, it is much more than a traditional CRM product. Instead, a better way to think of Microsoft CRM is as a rapid development application with out-of-the box CRM functionality, capable of instantly leveraging the .NET platform and a vast array of Microsoft applications.
TFM&A is unique in that it caters for all the marketing technology needs of marketers, advertising professionals, publishers, customer service and sales professionals, from back-office CRM and data systems to front-facing creative digital campaigns.
Technology For Marketing and Advertising is the UK's premier event for marketing-related and CRM technology solutions incorporating Customer Relationship Management, Database Marketing and Marketing Analytics, Customer Contact Solutions, Email, Mobile and Web Marketing. Further information about the TFM show can be found at: http://www.t-f-m.co.uk.
Pythagoras offers a wide range of services and consultancy for Microsoft CRM in the following areas:
- Analytical CRM
- Contact centre solutions
- Customer contact management systems
- Customer experience management
- eCRM
- Hosted / On-demand CRM
- Marketing performance management
- Marketing resource management
- Operational CRM
- Sales force automation
About Pythagoras
Pythagoras is a top Microsoft gold partner for Microsoft CRM and is a leading UK independent customer relationship management (CRM) specialist and IT solutions provider.
Founded in 1999, Pythagoras is celebrating its tenth anniversary this year. Pythagoras helps companies increase competitiveness, profitability and customer satisfaction by improving business processes.
www.pythagoras.co.uk/microsoft_crm.aspx
Thursday, 15 October 2009
Microsoft Dynamics CRM – xRM
Microsoft CRM can be applied to many different uses. xRM is the underlying platform that allows Microsoft CRM to be applied to any type of organisation and any type of relationship use.
Many customers have adopted Microsoft Dynamics CRM as a generic business application development platform. Organisations can rapidly configure a tailored business application not associated with the traditional customer relationship management pillars of sales, service and marketing. Examples of these applications include human resource management, vendor management, IT helpdesk, public sector citizen management, and grant management. Microsoft refers to these types of solutions as "xRM".
xRM (Anything Relationship Management) is the natural evolution of CRM (Customer Relationship Management). In today’s dynamic business environment companies demand the ability to manage anything (X=anything), not simply relationships with customers. Microsoft CRM sits on the .NET platform and because of that, it is much more than a traditional CRM product. Instead, a better way to think of Microsoft CRM is as a rapid development application with out of the box CRM functionality, capable of instantly leveraging the .NET platform, and a vast array of Microsoft applications.
Every day countless business requests go unmet because line-of-business (LOB) applications do not get funded. Most organisations meet their business process automation needs through the development of custom applications or the acquisition of packaged applications. Often times these solutions do not fulfill every business requirement. Custom applications can be extremely expensive to develop and maintain. Research has identified that it will cost a company from seven to ten times more to develop a particular functionality than to purchase comparable functionality. The costs and risks associated with developing highly specialized LOB applications are truly prohibitive. Packaged applications, while easy to deploy, do not fit the business and can be very difficult to change once they are deployed. xRM offers an alternative and the best of both worlds. It accelerates the creation of LOB applications, and it makes it easy to modify existing applications in response to ever-changing business needs.
Customers today have a wealth of capabilities at their disposal with the Microsoft Dynamics CRM platform including multi-tenancy, multi-currency, multi-lingual, role-based security, Windows Workflow Foundation, configurable data schema and UI, extensive BI and Office integration. These platform features alone would take many months or years to develop. This is even before tackling the application functionality development effort.
xRM is more than a CRM product or service — it’s a strategic approach to understanding what makes a business thrive, what information needs to be tracked, by whom, and how it needs to be displayed and leveraged to facilitate better decisions. The formula for a successful xRM deployment always includes scaleable and robust platforms that automate many of the manual processes involved in daily operations.
Pythagoras has recently used xRM to develop unique solutions for CRM in Education, CRM Legal, CRM Insurance and CRM Not-for-Profit.
About Pythagoras
Pythagoras is a company that is experienced in providing xRM (Anything Relationship Management) and also CRM (Customer Relationship Management), Accounts and integrated business solutions for businesses across a broad range of industries and products including Microsoft Dynamics CRM, Sage 200 and Sage CRM. http://www.pythagoras.co.uk/microsoft_crm.aspx
Friday, 2 October 2009
Microsoft Dynamics CRM and Mobility
Mobile Express for Microsoft Dynamics CRM delivers the power of Microsoft CRM to your mobile workforce with ease.
Microsoft has released a new version of Mobile Express for Microsoft Dynamics CRM which runs on any mobile device that supports HTML 4.0 browsing and is available now. In addition, Microsoft has formed an alliance with Ten Digits to provide their mobile solution (Mobile Access 4.0) for both Microsoft Windows Mobile and Research-In-Motion (RIM) Blackberry® customers; these solutions are available at a range of prices from Pythagoras a leading Microsoft Partner in the UK.
Mobile Express for Microsoft Dynamics CRM
Mobile Express for Microsoft Dynamics CRM delivers the power of Microsoft Dynamics CRM to your mobile workforce with ease. The Mobile Express client provides users with the ability to view, create, and modify their CRM data on just about any internet capable device.
The new release of Mobile Express for Microsoft Dynamics CRM is fully supported by Microsoft. Users can access all built-in and custom entities within CRM and system administrators can configure Mobile Express using the same tools they use to control what and how users view their CRM data on the mobile device. The latest release has been optimised for limited bandwidth environments and works on any HTML 4.0 Web browser and requires no client-side script or installation on the mobile device.
Additionally, Mobile Express for Microsoft Dynamics CRM works with the multi-tenanted architecture of Microsoft Dynamics CRM allowing users to point at different organisations from the same device. Initially, Mobile Express will only be available in English, however support for all standard Microsoft Dynamics CRM languages will be available in Q4 2009. Microsoft Dynamics CRM Online customers will have access to Mobile Express in the next service update which is due in November 2009.
The Microsoft and Ten Digits Software Inc. alliance delivers full-featured MobileAccess® to both Microsoft Windows Mobile phones and BlackBerry® mobile phones for Microsoft Dynamics CRM 3.0 or 4.0.
MobileAccess® provides access to Microsoft Dynamics CRM functionality while offline to help fuel the productivity and responsiveness of remote employees and partners. MobileAccess® is administered within Microsoft Dynamics CRM 4.0 helping to minimise IT management overhead and setup.
Pythagoras is experienced at deploying Microsoft Dynamics CRM on Windows Mobile phones and Research in Motion (RIM)-based BlackBerry® mobile phones. Further to that, Pythagoras is a company experienced in providing Customer Relationship Management (CRM), Accounting and integrated business solutions across a broad range of industries and products including Microsoft Dynamics CRM, Sage 200 and Sage CRM. www.pythagoras.co.uk/microsoft_crm.aspx
Microsoft has released a new version of Mobile Express for Microsoft Dynamics CRM which runs on any mobile device that supports HTML 4.0 browsing and is available now. In addition, Microsoft has formed an alliance with Ten Digits to provide their mobile solution (Mobile Access 4.0) for both Microsoft Windows Mobile and Research-In-Motion (RIM) Blackberry® customers; these solutions are available at a range of prices from Pythagoras a leading Microsoft Partner in the UK.
Mobile Express for Microsoft Dynamics CRM
Mobile Express for Microsoft Dynamics CRM delivers the power of Microsoft Dynamics CRM to your mobile workforce with ease. The Mobile Express client provides users with the ability to view, create, and modify their CRM data on just about any internet capable device.
The new release of Mobile Express for Microsoft Dynamics CRM is fully supported by Microsoft. Users can access all built-in and custom entities within CRM and system administrators can configure Mobile Express using the same tools they use to control what and how users view their CRM data on the mobile device. The latest release has been optimised for limited bandwidth environments and works on any HTML 4.0 Web browser and requires no client-side script or installation on the mobile device.
Additionally, Mobile Express for Microsoft Dynamics CRM works with the multi-tenanted architecture of Microsoft Dynamics CRM allowing users to point at different organisations from the same device. Initially, Mobile Express will only be available in English, however support for all standard Microsoft Dynamics CRM languages will be available in Q4 2009. Microsoft Dynamics CRM Online customers will have access to Mobile Express in the next service update which is due in November 2009.
The Microsoft and Ten Digits Software Inc. alliance delivers full-featured MobileAccess® to both Microsoft Windows Mobile phones and BlackBerry® mobile phones for Microsoft Dynamics CRM 3.0 or 4.0.
MobileAccess® provides access to Microsoft Dynamics CRM functionality while offline to help fuel the productivity and responsiveness of remote employees and partners. MobileAccess® is administered within Microsoft Dynamics CRM 4.0 helping to minimise IT management overhead and setup.
Pythagoras is experienced at deploying Microsoft Dynamics CRM on Windows Mobile phones and Research in Motion (RIM)-based BlackBerry® mobile phones. Further to that, Pythagoras is a company experienced in providing Customer Relationship Management (CRM), Accounting and integrated business solutions across a broad range of industries and products including Microsoft Dynamics CRM, Sage 200 and Sage CRM. www.pythagoras.co.uk/microsoft_crm.aspx
Sage 200 CRM for Accounting
Sage 200 CRM is normally used by sales and marketing people; however there are many benefits for accounting departments and financial controllers.
One of the most important parts of the Sage 200 suite is Sage 200 CRM. If you have researched Sage 200 CRM, you will find that it is a great tool for sales and marketing. However if you look deeper, you will find that Sage 200 CRM provides enormous benefits to your accounting operations.
Sage 200 CRM can help improve cash flow and accounts receivable collections. It allows your accounting staff to prioritise and manage customer collections and rapidly convert outstanding invoices into cash in the bank. Through the dashboards built on your data you can identify potential problems swifter.
Improve vendor and supplier management with Sage 200 CRM, as it makes it easy to stay on top of vendor discounts, track special contract arrangements, and process purchasing requests and quotes in a timely fashion. With calendar and task management functions, you can stay on top of all activities.
With the Sage 200 suite you can decrease time spent on answering accounts queries. No doubt the accounting department receives multiple requests each week from sales and customer service regarding the status of orders, shipments, refunds, credit, and payments received etc. Sage 200 CRM, provides centralised data in a single database, this means that sales and customer service staff can perform their own operational enquiries while the accounting department benefits from few daily interruptions. These are just some of the benefits of Sage 200 CRM to accounting staff and financial controllers.
As an integral part of the suite, Sage 200 CRM produces key benefits to front office operations, such as assisting with the streamlining of sales, marketing and customer service activities. In addition the accounting team can deal directly with vendors, suppliers and customers. Sage provides a free Sage 200 CRM licence with every installation which could be used to great effect.
About Pythagoras
Pythagoras is one of the top Sage 200 business partners in the UK. More than 300 Sage customers nationwide have discovered how Pythagoras’s approach adds value to their business. These are drawn from a diverse range of sectors and markets and we have specialist teams with specific expertise in each. Pythagoras has an enviable combination of extensive, multi-sector experience and a reputation for cutting edge technical development and innovation.
www.pythagoras.co.uk/sage200_overview.aspx
One of the most important parts of the Sage 200 suite is Sage 200 CRM. If you have researched Sage 200 CRM, you will find that it is a great tool for sales and marketing. However if you look deeper, you will find that Sage 200 CRM provides enormous benefits to your accounting operations.
Sage 200 CRM can help improve cash flow and accounts receivable collections. It allows your accounting staff to prioritise and manage customer collections and rapidly convert outstanding invoices into cash in the bank. Through the dashboards built on your data you can identify potential problems swifter.
Improve vendor and supplier management with Sage 200 CRM, as it makes it easy to stay on top of vendor discounts, track special contract arrangements, and process purchasing requests and quotes in a timely fashion. With calendar and task management functions, you can stay on top of all activities.
With the Sage 200 suite you can decrease time spent on answering accounts queries. No doubt the accounting department receives multiple requests each week from sales and customer service regarding the status of orders, shipments, refunds, credit, and payments received etc. Sage 200 CRM, provides centralised data in a single database, this means that sales and customer service staff can perform their own operational enquiries while the accounting department benefits from few daily interruptions. These are just some of the benefits of Sage 200 CRM to accounting staff and financial controllers.
As an integral part of the suite, Sage 200 CRM produces key benefits to front office operations, such as assisting with the streamlining of sales, marketing and customer service activities. In addition the accounting team can deal directly with vendors, suppliers and customers. Sage provides a free Sage 200 CRM licence with every installation which could be used to great effect.
About Pythagoras
Pythagoras is one of the top Sage 200 business partners in the UK. More than 300 Sage customers nationwide have discovered how Pythagoras’s approach adds value to their business. These are drawn from a diverse range of sectors and markets and we have specialist teams with specific expertise in each. Pythagoras has an enviable combination of extensive, multi-sector experience and a reputation for cutting edge technical development and innovation.
www.pythagoras.co.uk/sage200_overview.aspx
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