The release of Sage 200 v2010 further strengthens their customer and mid market divisions as well as crucially supporting trends in the lower mid market. Sage 200 v2010 has been developed after close reviews of feedback from customers and key business partners such as Pythagoras.
The release of Sage 200 v2010 has 3 key themes; accessibility, information management and customer satisfaction. As a key business partner with enviable in house experts and support Pythagoras outlines below some of the key benefits Sage 200v2010 can bring to your organisation weather you are a current Sage customer on Sage Line 50, Line 100 or 200 looking to upgrade or a new customer looking to implement Sage 200 v2010 to help take your business to the next level;
New Report Designer as seen in Sage Line 50
The new report designer brings a host of benefits including:
• Simplified reporting scheme
• Simplified use of analysis codes for reporting
• Improved look and feel and usability
• Report editing in preview mode
• Drill-down reports
Furthermore, being directly from Line 50 this ensures a smoother transition for those upgrading to Sage 200 v2010 thanks to product consistency. For those 200 users who are upgrading, the majority of reports will be migrated across to the new report designer however the old report designer is included to run alongside the new one to enable amended/ bespoke reports to be upgraded if they cannot automatically be migrated.
Sage 200 Mobile
Sage 200 Mobile allows users of Sage 200 access to data whilst on the move, giving them the power to make decisions when not in the office. The data currently available is aimed at the Financial Director, Managing Director, Sales Person and Project Manager roles. Sage 200 Mobile further allows a more effective and knowledgeable workforce, allowing them to be up to date on individual client information directly before meetings; spending more time on the road and less time in the office updating their knowledge.
2 New Workspaces
• Live Sales Order Status
• Allocated Stock
New BOM (Bill of Materials) Module
The re-write of the Sage 200 BOM module for Sage 200 v2010 is a strategic initiative by Sage to bring Sage 50 Manufacturing BOM, Sage 200 Manufacturing BOM and Sage 200 BOM (previously MMS BOM) into a single code base. This means from the release of Sage 200 v2010 the existing Sage 200 BOM module will no longer ship as part of the Sage 200 Suite, and will be replaced with the re-engineered Sage 200 BOM module. Sage’s initiative on bringing modules into a single code base will continue with the Sage 200 Manufacturing module being re-written in stages.
Sage 200 CRM Improvements
Sage 200 v2010 CRM comes with interactive user interfaces (UI’s), giving greater personalisation options and subsequently enhanced user adoption. Furthermore, an interactive dashboard allows users to personalise, manage and action all items from within a single screen further maximising productivity and minimising multiple screens. Lastly Sage 200 v2010 CRM now hides account entities which allow a smoother end to end processing from the CRM interface through to the back office in Sage 200.
Pythagoras has enviable experience in providing business solutions and support provider for Sage 200 with offices in Maidenhead, Central London and Manchester. As a Sage Business Partner and Sage Customer Development Centre Pythagoras has more than 350 Sage customers nationwide who have discovered how Pythagoras’s Sage expertise adds value to their business. These are drawn from a diverse range of sectors and markets and we have specialist teams with specific expertise in each.
For more information on Pythagoras and how our expertise can benefit your business please call 01628 519000 or email info@pythagoras.co.uk, for information on our monthly Sage 200 v2010 taster day events please email events@pythagoras.co.uk
Wednesday, 15 September 2010
Microsoft Dynamics CRM Online
Microsoft Dynamics CRM Online is designed for all business sizes ranging from small to large organisations; A Microsoft Dynamics CRM Online solution can be utilised as a complete end to end solution or alternatively used departmentally.
Delivered as a service from Microsoft, Microsoft Dynamics CRM Online is the ideal solution for organisations that want to gain the benefits of Microsoft Dynamics CRM but don’t have the technological infrastructure or time to handle the on premise solution.
Pythagoras below states three key reasons to choose Microsoft Dynamics CRM Online;
Familiarity
Delivered within Microsoft Outlook and Office or through a browser Microsoft Dynamics CRM Online enables you CRM delivered in a very easy and comfortable way. Familiarity and integration instantly improves employee productivity and efficiency while customisation tools allow you to adapt the software to your business needs.
Furthermore, Microsoft Dynamics CRM allows accessibility whatever your individual staff location; in the office, en route or in the field, helping make user adoption with Microsoft Dynamics CRM Online a non-issue.
Configuration
Microsoft Dynamics CRM Online is available to use directly out of the box on the day you receive the software, however you may decide to configure the software over time to fit your business specific procedures and rules and tailor it closely to your business; this is all possible with Microsoft Dynamics CRM Online.
Furthermore, Microsoft Dynamics CRM Online is implemented in days, not months thanks to easy integration with existing systems (Microsoft Office SharePoint Server 2007, Microsoft SQL Server 2008 reporting services and other Microsoft Products)
Affordability
Microsoft Dynamics CRM Online is redefining the price / value equation for delivering online CRM solutions. Thanks to Microsoft’s unparalleled investment in data centres globally Microsoft Dynamics CRM Online is available at a price which delivers on value and price compared to similar solutions within the market place.
Benefits of Microsoft Dynamics CRM Online over Salesforce.com
Disconnected with the majority of workforces using Microsoft Outlook and Microsoft Office products, Salesforce.com users often find themselves using a multitude of applications due to the product shortcomings. This is in stark contrast to Microsoft Dynamics CRM Online users who gain the full benefits from working within one core, fully integrated system. Furthermore, Microsoft Dynamics CRM Online allows organisations to effectively mobilise their staff, improving customer support and efficiency.
As a leading UK Microsoft Gold Partner, a member of the Microsoft Presidents Club 2010 and a top 5% global Microsoft partner Pythagoras communications has the expertise and recognition to deliver Microsoft Dynamics CRM Online that suits your business. To discuss Microsoft Dynamics CRM Online further talk to one of our experts on 01628 519 000 or by emailing info@pythagoras.co.uk
Thursday, 5 August 2010
Sage CRM and Sage 200 CRM iPhone application (beta) released
There is an ever increasing need for mobile access, especially for those sales teams who frequently spend time away from the office, on the road or at customer sites. Equipping teams with the necessary tools to effectively do their jobs.
Sage CRM for iPhone (beta) provides a new theme for Sage CRM users being designed specifically for the iPhone. Delivering a rich user experience and providing real time live data Sage CRM for iPhone make full usage of Apple functionality such as the accelerometer which senses any tilting in the screen of the phone and adjusts the layout to landscape when appropriate and the date spinner.
Sage CRM for iPhone (beta) provides a new theme for Sage CRM users being designed specifically for the iPhone. Delivering a rich user experience and providing real time live data Sage CRM for iPhone make full usage of Apple functionality such as the accelerometer which senses any tilting in the screen of the phone and adjusts the layout to landscape when appropriate and the date spinner.
Does Sage CRM for i phone work for Sage 200 CRM?
Yes this works for Sage 200 CRM as well but with the product being in beta mode at present this is subject to potential change.
What do I need to use this functionality?
Your CRM or Sage licence must include the mobile option and your administrator must have installed the “Sage CRM for I phone beta” component and your CRM installation must be accessible over the internet or through a VPN which I phones can connect to.
Once your login screen is displayed within Safari, use the plus symbol and select ‘Add to home screen’ to place a direct button link to Sage CRM.
Can I view reports on my iPhone?
Providing the user has the relevant rights reports can be viewed on the iPhone
How can i download Sage CRM Mobile?
Sage CRM for iPhone (beta) can be downloaded free of charge from the Apps and Extras section for existing Sage CRM v6.2 and v7 users with a mobile licence.
For more information on Sage CRM, Sage 200 CRM or about upgrading your Sage software to include mobile licences contact one of our Sage experts today on 01628 519 000.
Our Sage software and consultancy experts have enviable experience in deploying, creating and understanding your individual Sage 200 needs. More than 300 Sage customers nationwide have discovered how the Pythagoras approach adds value to their business.
Friday, 23 July 2010
Pythagoras named in 2010 Microsoft Dynamics Presidents Club
The 12th of July 2010 was a day of celebration throughout Pythagoras' offices in the UK; this was the day we achieved recognition for our outstanding dedication to customer satisfaction through the delivery of our innovative business solutions.
The prestigious Microsoft Presidents Club represents the top 5% of Microsoft Dynamics partners world wide; gaining entry into this elite group demonstrates our continual development and growth, and commitment to building on our successes year upon year. Doug Kennedy, vice president of Microsoft Dynamics Partners stated, "Microsoft is proud to recognise Pythagoras Communications for its outstanding sales achievement, this honour is a direct reflection of Pythagoras' outstanding group of employees and management team, all of whom should be very proud of this accomplishment. Pythagoras plays a very important role in the growth and success of Microsoft Dynamics."
Our Managing Director returned from Washington D.C. on Monday after accepting the acknowledgement and spending the week at Microsoft's Worldwide Partner Conference (WPC).
Our official press release regarding the 2010 Presidents Club is available to view online here.
This week also See's the 1st Phase of our new website go live; with further improvements and updates to the existing pages over the coming weeks we believe the online environment for new and existing customers to learn about our expertise, solutions and professional serviceswill be second to none. View the website now at www.pythagoras.co.uk
Thursday, 24 June 2010
Microsoft Dynamics CRM Customer Care accelerator helps you to enhance your service levels further
True customer relationship management software is all about improving the level of customer care that you are able to offer your clients. Microsoft Dynamics CRM is further enhanced by the release of the Customer Care accelerator (CCA) which focuses on delivering contact center enabling functionality, such as the ability to create a unified desktop by combining data elements from disparate line of business applications and displaying it in a single user interface.
The core Customer Care business scenarios highlighted by this accelerator include the following:
1. Integrated desktop: Customers can aggregate information from diverse business applications into an integrated desktop providing employees with a 360° view of the customer interactions. Customer service representatives have immediate access to business critical information to serve customers quickly and efficiently, increasing customer satisfaction and loyalty.
2. Eliminating Duplicate Data Entry: Organisations can streamline business processes by creating desktop automation workflows. Process automation eliminates the need for agents to re-enter the same data in multiple applications. Minimising duplication helps to reduce human error and ensures a consistent customer service experience.
3. Computer Telephony Integration (CTI): Organisations are provided with a consistent framework to connect CTI systems with key line of business applications.
4. Activity Reporting: Contact center managers have swift access to agent desktop transaction reporting, helping them to identify process bottlenecks.
As with all the other Microsoft Dynamics CRM 4.0 accelerators, CCA is available as permissive shared source and is a reference example that can be adapted to fit the needs of a customer as well as additional business scenarios.
Pythagoras is a company that is experienced in providing xRM (Anything Relationship Management) and CRM (Customer Relationship Management), Accounts and integrated business solutions for businesses across a broad range of industries and products. Pythagoras is a Microsoft Dynamics CRM Gold Partner with offices in London, Maidenhead and Manchester.
The core Customer Care business scenarios highlighted by this accelerator include the following:
1. Integrated desktop: Customers can aggregate information from diverse business applications into an integrated desktop providing employees with a 360° view of the customer interactions. Customer service representatives have immediate access to business critical information to serve customers quickly and efficiently, increasing customer satisfaction and loyalty.
2. Eliminating Duplicate Data Entry: Organisations can streamline business processes by creating desktop automation workflows. Process automation eliminates the need for agents to re-enter the same data in multiple applications. Minimising duplication helps to reduce human error and ensures a consistent customer service experience.
3. Computer Telephony Integration (CTI): Organisations are provided with a consistent framework to connect CTI systems with key line of business applications.
4. Activity Reporting: Contact center managers have swift access to agent desktop transaction reporting, helping them to identify process bottlenecks.
As with all the other Microsoft Dynamics CRM 4.0 accelerators, CCA is available as permissive shared source and is a reference example that can be adapted to fit the needs of a customer as well as additional business scenarios.
Pythagoras is a company that is experienced in providing xRM (Anything Relationship Management) and CRM (Customer Relationship Management), Accounts and integrated business solutions for businesses across a broad range of industries and products. Pythagoras is a Microsoft Dynamics CRM Gold Partner with offices in London, Maidenhead and Manchester.
Tuesday, 11 May 2010
Pythagoras chosen for Microsoft CRM 5 beta programme
Pythagoras, a Microsoft Gold Partner and a UK leading Microsoft CRM software specialist is delighted to announce its inclusion in the Microsoft Dynamics CRM '5' beta programme.
Microsoft Dynamics CRM ‘5’ drives further innovation and focus in the CRM market place, enhancing user productivity and collaboration, giving users deep, core CRM capabilities, building on the groundbreaking Microsoft CRM 4.0.
Listed below are some key features to be found in Version 5; more details about how Microsoft CRM ‘5’ solutions from Pythagoras can benefit your organisation will be available later in the year along with further features available in Microsoft CRM ‘5’.
• Support for over 40 languages
• Use of the fluent UI (the ribbon) as seen in Office 2007. This command bar replaces the ‘tool bars’ at the top of each page. The ribbon command bar is fully customisable enabling users to add and alter buttons as much as is required.
• The ability to filter data in grids, much like Excel. Now you can perform your own in line filtering.
• Integration with Windows Sharepoint Service now comes Out of the Box. This includes document management, which includes site and document library provisioning, document metadata, item security, and check-in/check-out capabilities.
• CRM '5' allows you to visualise numeric data using in-line charts within the form itself. One can select a number of different chart formats such as Bar, Column, Funnel, Line, Pie and Scatter.
• The form model in CRM 4.0 made use of tabs to divide a form into multiple pages. In CRM '5' tabs are displayed in the same way as section, with each form just having a single, scrolling page.
Pythagoras Communications has been a successful Microsoft Gold Partner offering leading industry specific solutions since 1997; with offices in Maidenhead (UK) and London (UK) Pythagoras is developing an enviable combination of multi sector industry experience and customisable software innovation since being established.
For more information on Microsoft Dynamics 4.0 or to book a meeting or demonstration speak to one of our experts on 01628 519 000 or email info@pythagoras.co.uk
Microsoft Dynamics CRM ‘5’ drives further innovation and focus in the CRM market place, enhancing user productivity and collaboration, giving users deep, core CRM capabilities, building on the groundbreaking Microsoft CRM 4.0.
Listed below are some key features to be found in Version 5; more details about how Microsoft CRM ‘5’ solutions from Pythagoras can benefit your organisation will be available later in the year along with further features available in Microsoft CRM ‘5’.
• Support for over 40 languages
• Use of the fluent UI (the ribbon) as seen in Office 2007. This command bar replaces the ‘tool bars’ at the top of each page. The ribbon command bar is fully customisable enabling users to add and alter buttons as much as is required.
• The ability to filter data in grids, much like Excel. Now you can perform your own in line filtering.
• Integration with Windows Sharepoint Service now comes Out of the Box. This includes document management, which includes site and document library provisioning, document metadata, item security, and check-in/check-out capabilities.
• CRM '5' allows you to visualise numeric data using in-line charts within the form itself. One can select a number of different chart formats such as Bar, Column, Funnel, Line, Pie and Scatter.
• The form model in CRM 4.0 made use of tabs to divide a form into multiple pages. In CRM '5' tabs are displayed in the same way as section, with each form just having a single, scrolling page.
Pythagoras Communications has been a successful Microsoft Gold Partner offering leading industry specific solutions since 1997; with offices in Maidenhead (UK) and London (UK) Pythagoras is developing an enviable combination of multi sector industry experience and customisable software innovation since being established.
For more information on Microsoft Dynamics 4.0 or to book a meeting or demonstration speak to one of our experts on 01628 519 000 or email info@pythagoras.co.uk
Pythagoras drives NHS Strategy and Innovation with Customised Microsoft CRM Solutions
With the expectations of customers having increased in recent years as the transparency of customer learning has grown many local NHS and PCT’s are now looking towards a CRM solution to improve service and respond proactively to their customers.
For the NHS, the desire is to provide quality care, increase satisfaction levels and proactively manage patient’s health. Pythagoras, a Microsoft Gold Partner has developed customised NHS solutions for a range of local NHS and PCT’s which underpin;
• World Class Commissioning
• Integrated Healthcare
• Reduction in IT Spend
• Compliance
• Mobile Working
• Reductions in DNAs
• Early detection and diagnosis
Pythagoras’ CRM for the NHS experts recognise how the silos of information stored in multiple systems and the subsequent manual processes make routine tasks challenging, helping leverage CRM technologies to increase efficiency and improve patient satisfaction.
Some of the benefits of a Microsoft CRM for hospitals and NHS solution from Pythagoras:
• Improved Stakeholder Relationship Management (SRM)
• Increase Patient Satisfaction
• Coordinate delivery of care
• Proactively manage chronically ill patients
• Improve community relations
• Extend existing IT investments
Pythagoras has successfully demonstrated their customisable CRM solutions for the NHS through a range of free webinars; the latest webinar will be held on the morning of June 16th. Click to see the agenda and register your free place.
Pythagoras Communications has been a successful Microsoft Gold Partner offering leading industry specific solutions since 1997; with offices in Maidenhead (UK) and London (UK) Pythagoras is developing an enviable combination of multi sector industry experience and customisable software innovation since being established.
For more information on Microsoft Dynamics 4.0 or to book a meeting or demonstration speak to one of our experts on 01628 519 000 or email info@pythagoras.co.uk
For the NHS, the desire is to provide quality care, increase satisfaction levels and proactively manage patient’s health. Pythagoras, a Microsoft Gold Partner has developed customised NHS solutions for a range of local NHS and PCT’s which underpin;
• World Class Commissioning
• Integrated Healthcare
• Reduction in IT Spend
• Compliance
• Mobile Working
• Reductions in DNAs
• Early detection and diagnosis
Pythagoras’ CRM for the NHS experts recognise how the silos of information stored in multiple systems and the subsequent manual processes make routine tasks challenging, helping leverage CRM technologies to increase efficiency and improve patient satisfaction.
Some of the benefits of a Microsoft CRM for hospitals and NHS solution from Pythagoras:
• Improved Stakeholder Relationship Management (SRM)
• Increase Patient Satisfaction
• Coordinate delivery of care
• Proactively manage chronically ill patients
• Improve community relations
• Extend existing IT investments
Pythagoras has successfully demonstrated their customisable CRM solutions for the NHS through a range of free webinars; the latest webinar will be held on the morning of June 16th. Click to see the agenda and register your free place.
Pythagoras Communications has been a successful Microsoft Gold Partner offering leading industry specific solutions since 1997; with offices in Maidenhead (UK) and London (UK) Pythagoras is developing an enviable combination of multi sector industry experience and customisable software innovation since being established.
For more information on Microsoft Dynamics 4.0 or to book a meeting or demonstration speak to one of our experts on 01628 519 000 or email info@pythagoras.co.uk
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